“Let me just transfer you” five words sure to raise your blood pressure. Be honest though, how easy are you making it for your customers to do business with you? We are living in a time where we now expect anything and everything to be available at a click of a button, so when we …
Introduction By definition, business collaboration is creating purposeful connections, both internally and externally, to achieve goals or solve problems through sharing varied skill sets, strengths, and perspectives. Having established The Sussex Collaborative in March 2020, some may think there would never have been a worse time to be starting out. However, 5 months on and …
The green shoots of optimism are slowly appearing as we start a new month, with business focus shifting towards revival and adapting to meet the new needs of customers and teams, as the emerge from lockdown. This month we focus on resetting business plans, collaboration and new solutions helping businesses to ensure they have a …
